FAQs

Dm on Instagram (@createdbyky) or email (createdbyky20@gmail.com) if you have any questions and we will get back to you. 


Q: How long does shipping take?
A: Shipping can take between 2-4 business days. This is with express and standard shipping. Processing takes 3-5 business days. Please order accordingly. 

Q: What is the difference between Luxe and Top Tier hair?
A: The chart displayed below explains the difference between the two collections. Luxe hair is two donor hair which doesn't affect the quality. If you get a curly texture it's a possibility the texture won't be the same throughout. Also the color could be slightly different throughout ranging from dark brown and black. But the hair itself is still high quality and healthy due to it being cuticle aligned. Luxe collection is not 100% raw. It has been gently steamed to get different textures and a silky finish. 
Q: What is the difference between Remy and Virgin hair? 
A: Like our Luxe collection hair our Remy hair isn't 100% raw. It has been gently steamed to get a silky finish as opposed to Virgin hair it hasn't been steamed, chemically treated, or altered in any way. Virgin hair gives a more natural finish. Remy hair can't be bleached past a #27 color (pictured down below). Virgin is good for highlights and coloring hair. As for quality though, both are the highest quality on the market. Personally I wear Remy Top Tier hair. 

Q: What is proper hair care?
A: Proper hair care is important for your C.B.K. Extensions. This hair is supposed to last a year or longer. Always avoid heavy oils. A dime size is good enough for the whole head. Wash hair with the correct products. Products I recommend are pictured down below. Bleaching may dry hair but never damage it. The products I recommend restore moisture to the hair. Silk is this hairs best friend. Wear silk bonnets or put hair/wig in a silk bag when storing. Shedding is minimal and rare. Hair should never tangle unless not stored or handled properly. Take care of your C.B.K. Extensions like you would your real hair.